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Refund Policy

What you need to know -->

At Root & Ritual Medicine, your satisfaction and well-being are our priority. Please review our refund policy carefully:

  1. Appointment Cancellations

    • Cancellations made 48 hours or more before your scheduled appointment are fully refundable.

    • Cancellations made less than 48 hours before the appointment are non-refundable.

  2. No-Show Policy

    • If you do not attend your scheduled appointment without notice, the session fee is non-refundable.

  3. Package or Program Refunds

    • Packages or multi-session programs are non-refundable, but unused sessions may be rescheduled within 6 months of purchase.

  4. Refund Processing

    • Approved refunds will be processed within 5–7 business days to the original method of payment.

  5. Exceptions

    • If you experience a medical emergency or extenuating circumstance, please contact us. Exceptions will be considered on a case-by-case basis.

By booking an appointment, you acknowledge and agree to this refund policy.

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